Privacy policy

What we collect

When you send a quote request or a contact form, we receive the details you enter: your name, company, phone or WhatsApp number, email address, your message and the details of your request (product, volume, destination, delivery terms).

Our server also records basic technical data needed to protect the forms from abuse, such as your IP address and browser type.

We do not use advertising or tracking cookies, and we do not sell your information.

Why we use it

We use your details only to answer your request, prepare offers, carry out contracts and keep business records.

If you contact us on WhatsApp or Telegram, those services process your messages under their own privacy policies.

Where it is stored

Requests are delivered to our team by email and stored in a secure database operated by our service providers. Access is limited to staff who need it to answer you.

Maps on the Locations page load from OpenStreetMap only after you click to show them.

How long we keep it

We keep requests as long as needed to answer them and for our business and legal record-keeping, and then delete them.

Your rights

You can ask us at any time what information we hold about you, and ask us to correct or delete it. Contact us by phone, WhatsApp or Telegram using the details on the Contact page.

Changes

We may update this policy. The date at the top shows when it last changed.